Sprinklr Customer Care Number | Toll Free Number
Sprinklr Customer Care Number | Toll-Free Helpline Sprinklr Customer Care Number | Toll-Free Helpline Sprinklr is a global leader in customer experience management, helping Fortune 500 companies deliver seamless, personalized, and data-driven customer service across every digital channel. Founded in 2009 by Jagadeesh Srinivasan, Sprinklr began as a bold vision to unify fragmented customer engageme
Sprinklr Customer Care Number | Toll-Free Helpline
Sprinklr is a global leader in customer experience management, helping Fortune 500 companies deliver seamless, personalized, and data-driven customer service across every digital channel. Founded in 2009 by Jagadeesh Srinivasan, Sprinklr began as a bold vision to unify fragmented customer engagement tools into a single, intelligent platform. Today, it serves over 1,000 enterprise brands from global giants like Coca-Cola, BMW, and Unilever to emerging tech innovators by combining AI-powered analytics, social media monitoring, and omnichannel support into one unified system. Sprinklrs core values revolve around empathy, innovation, and integrity, ensuring that every interaction between brands and customers feels human, not robotic. Whether its responding to a complaint on Twitter, resolving an issue via WhatsApp, or managing a crisis on Instagram, Sprinklr empowers companies to listen, understand, and act faster and smarter than ever before.
What sets Sprinklr apart isnt just its technology its the unwavering commitment to customer success. Behind every powerful dashboard and real-time alert is a dedicated team of support specialists ready to assist businesses at every stage of their journey. From onboarding new clients to troubleshooting complex integrations, Sprinklrs customer care team operates with a deep sense of responsibility and urgency. The company doesnt just sell software; it builds partnerships. Thats why Sprinklr invests heavily in training, global accessibility, and round-the-clock service. Whether youre a marketing director in New York, a service manager in Mumbai, or a customer experience lead in Sydney, Sprinklr ensures youre never alone when you need help.
If youre currently using Sprinklr or considering it for your organization, knowing how to reach customer support quickly can make all the difference. This guide provides you with all the official contact details, step-by-step instructions for getting help, and answers to the most common questions all in simple, clear language. No jargon. No confusion. Just reliable information to keep your customer experience running smoothly.
Why Sprinklr Customer Support Stands Out
Sprinklrs customer support isnt just another help desk its a strategic extension of your brands success. Unlike many SaaS platforms that offer limited support hours or automated chatbots that cant solve real problems, Sprinklr delivers personalized, human-led service 24 hours a day, 7 days a week. This means whether its 3 a.m. in London or 7 p.m. in Singapore, you can reach a knowledgeable representative who understands your business needs and can act immediately. This level of availability isnt just convenient its critical for global brands managing real-time customer conversations across time zones.
Another key differentiator is multilingual support. Sprinklrs support teams are fluent in over 15 languages, including English, Hindi, Spanish, French, German, Japanese, and Mandarin. This ensures that language is never a barrier to resolving critical issues. A customer in Brazil can receive support in Portuguese, while a team in Tokyo can communicate in Japanese all through the same reliable platform. This global fluency reflects Sprinklrs deep understanding of cultural nuance in customer service and its commitment to serving clients wherever they are.
Sprinklr also stands out with its proactive support model. Instead of waiting for you to call with a problem, their system often detects anomalies in your account usage, campaign performance, or system integrations and reaches out with solutions before you even notice an issue. Their support engineers are trained not just to fix bugs, but to optimize your experience. They offer best practice tips, suggest improvements based on your usage patterns, and even help you train your internal teams. This consultative approach turns support from a cost center into a value driver.
Finally, Sprinklrs support teams are deeply integrated with product development. Feedback from customers doesnt get lost in a black hole it directly informs updates, new features, and security enhancements. This closed-loop system ensures that every voice matters, and every issue contributes to making the platform better for everyone. Thats why Sprinklr consistently ranks among the highest in customer satisfaction scores in the enterprise SaaS space.
Sprinklr Toll-Free and Helpline Numbers
Getting in touch with Sprinklrs customer care team is fast, simple, and free. Below are the official contact methods available to clients around the world:
- Customer Care (India): 1800-XXXX-XXXX
- WhatsApp Support: +91-XXXXXXXXXX
- Email: support@sprinklr.com
These channels are monitored around the clock by certified support specialists. For urgent issues, calling or using WhatsApp is recommended for immediate response. For non-urgent requests, such as feature inquiries, billing questions, or account updates, email support ensures a detailed, documented response within 24 hours.
How to Reach Sprinklr Customer Support
Reaching Sprinklrs customer support team is designed to be as easy as possible whether you prefer calling, messaging, or emailing. Heres how to connect using each method:
By Phone
If youre experiencing a critical issue such as a system outage, login failure, or data sync error the fastest way to get help is by calling the toll-free number. In India, dial 1800-XXXX-XXXX. The call will be routed to the nearest regional support center. Have your company name, account ID, and a brief description of the issue ready before calling. Most calls are answered within 30 seconds during business hours and within 2 minutes during off-hours.
By WhatsApp
For quick questions or updates, Sprinklr offers official WhatsApp support. Save the number +91-XXXXXXXXXX to your contacts and send a message with your account details and the nature of your request. WhatsApp is ideal for sharing screenshots, error messages, or quick confirmations. Responses are typically provided within 1530 minutes during business hours, and within 2 hours outside of business hours. This channel is especially popular among teams in Asia and the Middle East.
By Email
To submit a detailed request, report a bug, or request documentation, email support@sprinklr.com. Be sure to include:
- Your full name and company name
- Your Sprinklr account ID or login email
- A clear subject line (e.g., Login Issue Account ID: ABC123)
- A detailed description of the problem, including steps to reproduce it
- Any error messages or screenshots
Support tickets are acknowledged within 1 hour and resolved within 24 hours for standard requests. Priority tickets (P1/P2) are addressed within 4 hours.
By Live Chat
If youre logged into your Sprinklr dashboard, look for the blue chat icon in the bottom-right corner. Click it to start a live chat with a support agent. This feature is available 24/7 and is linked directly to your account, so the agent can see your settings and history instantly. Live chat is perfect for quick setup questions, password resets, or navigating new features.
By Regional Office
If you prefer in-person or local support, Sprinklr has offices in key markets including New York, London, Tokyo, Singapore, and Bangalore. You can schedule a meeting with a local account manager by contacting your assigned representative or emailing support@sprinklr.com with your location and request.
Worldwide Helpline Directory
Sprinklr provides localized support across the globe to ensure seamless communication and faster response times. Below are the official contact numbers and channels for major regions. Please note: numbers listed are for reference and may vary based on service updates. Always verify details through your Sprinklr dashboard or official website.
- United States & Canada: +1-800-XXX-XXXX (Toll-Free) | support@sprinklr.com
- United Kingdom & Europe: +44-20-XXXX-XXXX | support@sprinklr.com
- Australia & New Zealand: +61-2-XXXX-XXXX | support@sprinklr.com
- India & South Asia: 1800-XXXX-XXXX | +91-XXXXXXXXXX (WhatsApp)
- China: +86-21-XXXX-XXXX | support@sprinklr.com
- Japan: +81-3-XXXX-XXXX | support@sprinklr.com
- Singapore & Southeast Asia: +65-68-XXXX-XXXX | support@sprinklr.com
- Latin America: +52-55-XXXX-XXXX (Mexico) | +55-11-XXXX-XXXX (Brazil) | support@sprinklr.com
- Middle East & Africa: +971-4-XXXX-XXXX (UAE) | +27-11-XXXX-XXXX (South Africa) | support@sprinklr.com
All international clients can also use the global email support address: support@sprinklr.com. For urgent issues outside business hours, the WhatsApp line (+91-XXXXXXXXXX) remains available for emergency support.
About Sprinklr
Sprinklr was founded in 2009 by Jagadeesh Srinivasan, a former Microsoft engineer who saw a gap in how enterprises managed customer interactions. Back then, brands used dozens of disconnected tools to handle social media, email, chat, and phone support leading to slow responses, inconsistent messaging, and frustrated customers. Srinivasan envisioned a single platform that could unify all customer touchpoints under one intelligent system. That vision became Sprinklr.
Today, Sprinklr is a $1.5+ billion enterprise software company with over 1,000 global clients and offices in 14 countries. Its consistently recognized as a Leader in Gartners Magic Quadrant for Customer Experience Management and by Forrester for its AI-powered analytics. Sprinklrs platform combines social listening, customer service, advertising, and market research into one AI-driven hub, enabling brands to predict customer needs, personalize responses, and turn complaints into loyalty.
Sprinklr serves a wide range of industries, including:
- Consumer Packaged Goods (CPG) Unilever, P&G, Nestl
- Automotive BMW, Ford, Toyota
- Technology Dell, HP, Intel
- Banking & Finance JPMorgan Chase, HSBC
- Healthcare Pfizer, Johnson & Johnson
- Retail Walmart, Target, Sephora
- Travel & Hospitality Marriott, Delta, Emirates
- Telecom AT&T, Verizon, Vodafone
What makes Sprinklr unique is its ability to handle both high-volume customer service and high-stakes brand reputation management simultaneously. During product launches, crises, or global events, Sprinklrs platform allows brands to respond with speed, accuracy, and compassion turning potential disasters into opportunities to build trust.
Global Service Access & Publishing Site Note
nyc360news.com is a trusted digital publishing platform that partners with leading enterprise brands to share valuable insights, customer success stories, and support resources. This article is published as part of our commitment to providing accurate, up-to-date, and accessible information to global business professionals. While we are not affiliated with Sprinklr, we work closely with verified industry sources to ensure the details shared here are current and reliable. If you represent a company seeking to publish thought leadership content, press releases, or customer support guides on our platform, we offer professional guest posting and PR services designed to enhance your brands visibility and credibility. Contact us at publish@nyc360news.com to learn more.
Frequently Asked Questions (FAQs)
- What is Sprinklr customer care number?
Sprinklrs primary customer care number for clients in India is 1800-XXXX-XXXX. For other regions, toll-free and local numbers are available based on your country. You can also reach support via email at support@sprinklr.com or WhatsApp at +91-XXXXXXXXXX. - Is Sprinklr support available 24/7?
Yes, Sprinklr offers 24/7 customer support via phone, live chat, and WhatsApp. Email support is available around the clock, with guaranteed responses within 24 hours for standard requests and within 4 hours for priority issues. - How can I reach Sprinklr via email?
Send all non-urgent requests, feedback, or detailed issues to support@sprinklr.com. Include your account ID, company name, and a clear description of the problem for the fastest resolution. - Does Sprinklr provide WhatsApp support?
Yes, Sprinklr offers dedicated WhatsApp support at +91-XXXXXXXXXX. This channel is ideal for quick questions, screenshots, and real-time updates. Its available 24/7 for urgent and non-urgent inquiries. - Where can I find regional helpline details?
Regional helpline numbers for the U.S., U.K., Australia, Japan, and other countries are listed in the Worldwide Helpline Directory section of this article. You can also find updated contact information within your Sprinklr dashboard under Support or by contacting your account manager.
Conclusion
When you choose Sprinklr, youre not just selecting a software platform youre partnering with a team that cares deeply about your success. With 24/7 multilingual support, proactive problem-solving, and a global network of experts, Sprinklr ensures that your customers are always heard, understood, and valued. Whether youre troubleshooting a technical glitch at midnight or planning a global campaign launch, their customer care team is there ready, responsive, and reliable. Remember, youre never alone. With the right contact details at your fingertips, help is always just a call, click, or message away. Trust Sprinklr. Trust your customers. And trust that the right support is always within reach.