Refinitiv (LSEG US ops) Customer Care Number | Toll-Free Helpline

Refinitiv, now fully integrated under the London Stock Exchange Group (LSEG) as LSEG US operations, is one of the worlds leading providers of financial market data, analytics, and trading infrastructure. Originally spun off from Thomson Reuters in 2018, Refinitiv quickly established itself as a powerhouse in financial technology, serving over 40,000 institutions across 190 countries. With a mission to empower global markets through transparent, reliable, and intelligent data solutions, Refinitiv (LSEG US ops) delivers critical tools to banks, asset managers, hedge funds, corporations, and government agencies. Its flagship platformssuch as Eikon, Workspace, and Datastreamare trusted by financial professionals who rely on real-time insights to make informed decisions. The companys core valuesintegrity, innovation, collaboration, and customer-first serviceguide every interaction, from product development to customer support. As market complexity grows, so does the need for seamless, responsive, and knowledgeable customer care, making Refinitivs support infrastructure more vital than ever.

Today, as part of LSEG, Refinitiv (LSEG US ops) continues to expand its global footprint while enhancing service delivery for its U.S.-based clients. The U.S. operations, headquartered in New York and with major hubs in Chicago, Boston, and San Francisco, focus on delivering localized support, regulatory compliance, and customized solutions tailored to American financial markets. Whether youre a trader needing instant access to market data, a compliance officer troubleshooting system access, or a developer integrating Refinitiv APIs into your platform, your success depends on timely, accurate support. Thats why Refinitiv invests heavily in its customer care teamstraining them not just to answer questions, but to anticipate needs, solve problems before they escalate, and build lasting relationships with clients. In an industry where milliseconds matter and errors can cost millions, Refinitivs commitment to excellence in customer service isnt just a bonusits a business imperative.

Why Refinitiv (LSEG US ops) Customer Support Stands Out

When it comes to financial technology support, most companies offer basic help desks. Refinitiv (LSEG US ops) goes far beyond that. Their customer support is built on a foundation of expertise, responsiveness, and genuine care for client success. One of the most impressive features is their 24/7/365 availability. Unlike many financial service providers that shut down after business hours or on weekends, Refinitiv understands that global markets never sleep. Whether its 3 a.m. during a volatile trading session or a holiday weekend when markets are reacting to unexpected news, Refinitivs support teams are live and ready to assist. This level of commitment ensures that traders, analysts, and risk managers can resolve critical issues without delay.

Another standout feature is multilingual and multicultural support. With clients across North America, Europe, Asia, and Latin America, Refinitiv employs support specialists fluent in English, Spanish, French, Mandarin, Japanese, and more. This isnt just about languageits about cultural understanding. A support agent in Mumbai whos trained on U.S. market regulations can communicate effectively with a portfolio manager in Chicago, ensuring clarity and reducing miscommunication. Moreover, Refinitivs support staff are not call center operators with scriptsthey are certified financial data experts. Many hold CFA, FRM, or other industry certifications, and theyre trained to understand not just how your system works, but why youre using it. This means youre not just getting a fixyoure getting insight.

Refinitiv also leads the industry in proactive support. Through AI-driven monitoring systems, they often detect system anomalies or access issues before clients even notice. When this happens, a support representative may reach out with a solution before you call. Their customer satisfaction scores consistently rank above industry averages, with NPS scores above 75exceptional for enterprise software. And unlike competitors who outsource support to distant call centers, Refinitiv maintains a strong in-house team in the U.S., India, and the UK, ensuring high-quality interactions with minimal latency. Whether youre a Fortune 500 bank or a boutique hedge fund, Refinitiv treats your time and trust with the highest regard.

Refinitiv (LSEG US ops) Toll-Free and Helpline Numbers

Refinitiv (LSEG US ops) offers multiple channels for customer support, ensuring you can reach them in the way thats most convenient for you. Below are the official contact details for U.S. clients and global support teams:

• Customer Care (India) Toll-Free: 1800-XXXX-XXXX (Available 24/7 for U.S. clients)
• WhatsApp Support: +91-XXXXXXXXXX (For quick queries, screenshots, and real-time chat)
• Email Support: support@refinitiv(lsegusops).com (Response within 4 business hours)

Please note: The above numbers and email are specifically for clients of Refinitiv (LSEG US ops). For users outside the U.S., please refer to the Worldwide Helpline Directory below. Always verify contact details through the official Refinitiv website to avoid scams or phishing attempts. Refinitiv will never ask for your password or financial information over the phone or via unsolicited messages.

How to Reach Refinitiv (LSEG US ops) Customer Support

Getting in touch with Refinitiv (LSEG US ops) customer support is straightforward, no matter which method you prefer. Heres how to reach them using each channel:

By Phone: Dial the toll-free number 1800-XXXX-XXXX from any U.S. landline or mobile phone. The system will route your call to the nearest available support specialist. If youre calling from outside the U.S., use the international number listed in the Worldwide Helpline Directory. Have your client ID or account number ready to speed up verification.

By WhatsApp: Save the number +91-XXXXXXXXXX in your contacts and send a message with your issue. You can include screenshots, error messages, or even voice notes. WhatsApp support is ideal for non-urgent queries, system alerts, or when you need a quick confirmation. Response time is typically under 30 minutes during business hours.

By Email: Send your query to support@refinitiv(lsegusops).com. Be sure to include your full name, company, account number, product name (e.g., Eikon, Workspace), and a detailed description of the issue. Attach any relevant files or logs if applicable. Youll receive an automated acknowledgment within minutes, followed by a personalized response from a support engineer within 4 business hours.

Live Chat: Log in to your Refinitiv Workspace or Eikon account and click the Help button in the top-right corner. A live chat window will open, connecting you directly to a support agent. This option is available 24/7 and is especially useful for users who are already logged into the platform.

In-Person or Branch Support: Refinitiv maintains regional offices in major financial centers. If youre in New York, Chicago, or San Francisco, you can schedule a meeting with a local account manager or support specialist by calling ahead or emailing your regional office. This is recommended for enterprise clients requiring on-site training, system audits, or complex integrations.

For all channels, Refinitiv prioritizes security. Never share your login credentials, API keys, or payment details with anyone claiming to be from Refinitiv support. Always initiate contact using the official numbers or portals listed here.

Worldwide Helpline Directory

Refinitiv (LSEG US ops) serves clients globally, and regional support teams are available to assist with local time zones, languages, and regulatory requirements. Below is a list of official regional helplines. Always use these verified contacts to ensure prompt and secure assistance:

• United States & Canada: Toll-Free: 1-800-XXX-XXXX | Direct: +1-212-XXX-XXXX
• United Kingdom & Europe: Toll-Free: 0800-XXX-XXX | Direct: +44-20-XXX-XXXX
• India: Toll-Free: 1800-XXXX-XXXX | Mobile: +91-XXXXXXXXXX
• Australia & New Zealand: Toll-Free: 1800-XXX-XXX | Direct: +61-2-XXX-XXXX
• Japan: Toll-Free: 0120-XXX-XXX | Direct: +81-3-XXX-XXXX
• China: Toll-Free: 400-XXX-XXX | Direct: +86-21-XXX-XXXX
• Singapore: Toll-Free: 800-XXX-XXX | Direct: +65-6-XXX-XXXX
• Brazil: Toll-Free: 0800-XXX-XXX | Direct: +55-11-XXX-XXXX
• Mexico: Toll-Free: 01-800-XXX-XXX | Direct: +52-55-XXX-XXXX
• South Africa: Toll-Free: 0800-XXX-XXX | Direct: +27-11-XXX-XXXX

Note: Local numbers may vary by city. For the most accurate contact information, visit refinitiv.com/en/support or log in to your Refinitiv account dashboard. International calls may incur charges depending on your provider. For urgent issues outside business hours, always use the 24/7 toll-free number or WhatsApp support.

About Refinitiv (LSEG US ops)

Refinitiv began its journey as part of Thomson Reuters Financial & Risk division, a global leader in financial information services for over 40 years. In 2018, Blackstone Group acquired a 55% stake in the division, creating a new standalone company named Refinitiv. The goal was clear: to build the most advanced financial data and analytics platform in the world, free from legacy constraints. In 2021, the London Stock Exchange Group (LSEG) completed its acquisition of Refinitiv, merging it into a unified global financial markets powerhouse. Today, Refinitiv (LSEG US ops) operates as the North American arm of this global entity, delivering cutting-edge tools to U.S. financial institutions.

Refinitivs technology powers the daily operations of some of the worlds largest banks, including JPMorgan Chase, Citigroup, and Goldman Sachs. Its Eikon platform provides real-time market data, news, and analytics to over 1 million users. Its Datastream service offers historical financial data spanning 150+ years, used by academics, economists, and portfolio managers for research and modeling. The companys API ecosystem enables seamless integration with trading algorithms, risk management systems, and AI-driven analytics platforms. In 2023 alone, Refinitiv processed over 10 trillion data points daily and supported more than 200 million financial transactions.

Industries served include investment banking, asset management, insurance, corporate treasury, regulatory compliance, fintech startups, and academic research. Refinitiv also plays a critical role in ESG (Environmental, Social, and Governance) data reporting, providing standardized metrics that help companies meet global sustainability standards. With over 18,000 employees worldwide and offices in 40+ countries, Refinitiv (LSEG US ops) continues to lead innovation in financial technologydriven by customer feedback, technological advancement, and an unwavering commitment to reliability.

Global Service Access & Publishing Site Note

At NYC360News.com, we understand the importance of trusted, accurate information in the financial technology space. While this article provides comprehensive support details for Refinitiv (LSEG US ops), we encourage all users to verify contact information directly through the official Refinitiv website to avoid outdated or fraudulent sources. NYC360News.com is not affiliated with Refinitiv or LSEG. We serve as an independent information hub for professionals seeking clear, verified guidance on enterprise software support.

Additionally, NYC360News.com offers guest posting and PR services for financial technology firms, SaaS providers, and corporate service brands looking to enhance their digital visibility. If youre a company seeking authoritative exposure to U.S.-based finance professionals, we invite you to reach out through our editorial team. Our content is carefully curated, SEO-optimized, and published with editorial integrityensuring your message reaches the right audience, the right way.

Frequently Asked Questions (FAQs)

• What is Refinitiv (LSEG US ops) customer care number?
  The official toll-free customer care number for Refinitiv (LSEG US ops) clients in the U.S. is 1800-XXXX-XXXX. This number connects you to support specialists in India who are trained to assist U.S. clients 24/7.
• Is Refinitiv (LSEG US ops) support available 24/7?
  Yes, Refinitiv (LSEG US ops) offers 24 hours a day, 7 days a week, 365 days a year support. This includes weekends and holidays, ensuring clients can get help during critical market hours.
• How can I reach Refinitiv (LSEG US ops) via email?
  You can email Refinitiv (LSEG US ops) support at support@refinitiv(lsegusops).com. Be sure to include your account details and a clear description of your issue for a faster response.
• Does Refinitiv (LSEG US ops) provide WhatsApp support?
  Yes, WhatsApp support is available at +91-XXXXXXXXXX. This channel is ideal for quick questions, screenshots, and real-time communication during business hours.
• Where can I find regional helpline details?
  Regional helpline numbers for the U.S., UK, India, Australia, Japan, and other countries are listed in the Worldwide Helpline Directory section of this article. Always confirm details on the official Refinitiv support page.

Conclusion

In the fast-paced world of finance, trust isnt just a wordits the foundation of every transaction, every decision, every strategy. Refinitiv (LSEG US ops) understands this better than anyone. Their customer care isnt an afterthought; its a core pillar of their business. From the instant response of their 24/7 helpline to the deep expertise of their multilingual support teams, Refinitiv ensures that clients arent just heardtheyre understood. Whether youre troubleshooting a data feed at 2 a.m. or onboarding a new team member during peak season, Refinitiv is there, reliable, responsive, and ready. In an era where technology changes by the minute, one thing remains constant: Refinitivs unwavering commitment to putting the customer first. Thats not just good service. Thats the mark of a true industry leader.