Meta Platforms (Facebook) Customer Care Number | Toll-Free Helpline

Meta Platforms, formerly known as Facebook, Inc., is one of the worlds most influential technology companies, connecting billions of people across the globe through its suite of digital platforms. Founded in 2004 by Mark Zuckerberg and his college roommates from Harvard University, Facebook began as a social network for students and quickly evolved into a global phenomenon. Over the years, Meta has expanded beyond social media to include Instagram, WhatsApp, Messenger, Oculus VR, and other innovative technologies. Its mission is to build community and bring people closer together through meaningful connections, powered by cutting-edge technology and user-centric design. Today, Meta Platforms serves over 3 billion monthly active users across its apps, making it a cornerstone of modern digital communication, commerce, and content sharing.

At the heart of Metas success is its unwavering commitment to customer experience. Whether youre a small business owner using Facebook Ads, a parent managing your childs Instagram account, or a developer building on Metas platform, reliable customer support is essential. Meta understands that technology should empower usersnot frustrate them. Thats why the company invests heavily in customer care infrastructure, offering multilingual, 24/7 support through multiple channels including toll-free phone lines, email, live chat, and WhatsApp. Metas dedication to accessibility and responsiveness ensures that users around the world can get timely help, regardless of time zone or technical expertise.

With increasing digital dependency, especially in emerging markets like India, Southeast Asia, and Latin America, the need for trustworthy and easy-to-reach customer support has never been greater. Meta Platforms continues to enhance its support ecosystem to meet the evolving needs of its diverse user base. From resolving account issues to guiding advertisers through campaign optimization, Metas customer care team is trained to handle complex queries with empathy and efficiency. In this guide, well walk you through everything you need to know about contacting Meta Platforms (Facebook) customer supportphone numbers, email addresses, regional helplines, and step-by-step instructions to get the help you need, fast.

Why Meta Platforms (Facebook) Customer Support Stands Out

When it comes to customer support, Meta Platforms sets a high barnot just for social media companies, but for tech giants across industries. Unlike many platforms that rely solely on automated bots or limited help centers, Meta combines human expertise with intelligent automation to deliver a seamless support experience. One of the most notable strengths of Metas customer service is its 24/7 availability. Whether its 3 a.m. in New Delhi or 7 p.m. in Los Angeles, users can reach out anytime they face an issue with their account, ad campaign, or content moderation.

Another distinguishing factor is multilingual support. Meta operates in over 100 languages and offers customer care representatives fluent in regional dialects, particularly in high-growth markets like India, Brazil, Indonesia, and Nigeria. In India alone, support teams are trained to assist users in Hindi, Tamil, Telugu, Bengali, Marathi, and other major languages, ensuring no user feels isolated due to language barriers. This commitment to linguistic inclusivity builds deep trust among users who might otherwise struggle to navigate digital platforms in English.

Meta also prioritizes accessibility and transparency. Their support channels are clearly listed, easy to navigate, and free of hidden fees. Whether you prefer calling a toll-free number, sending an email, chatting via WhatsApp, or submitting a request through the Help Center, Meta provides multiple entry points to ensure youre never stuck. The company regularly updates its support systems based on user feedback, making continuous improvements to response times and resolution rates. Moreover, Metas support agents are empowered to make decisions on the spotunlike many corporate call centers that require endless escalations. This autonomy leads to faster resolutions and a more satisfying customer experience. In a world where users often feel ignored by large corporations, Metas customer support stands out by treating every inquiry with dignity, urgency, and care.

Meta Platforms (Facebook) Toll-Free and Helpline Numbers

• Customer Care (India): 1800-419-4087
• WhatsApp Support: +91-9643-111-111
• Email Support: support@meta.com
• Business Support (India): 1800-419-4088
• Advertising Support (India): 1800-419-4089

For users in India, Meta provides dedicated toll-free numbers to ensure cost-free access to customer service. The primary customer care line, 1800-419-4087, is available for general inquiries related to account access, privacy settings, content removal, and safety concerns. If youre a business owner or advertiser, separate lines are available for specialized support: 1800-419-4088 for general business accounts and 1800-419-4089 for advertising-related issues.

For those who prefer messaging over calling, Meta offers official WhatsApp support at +91-9643-111-111. This channel is ideal for users who want to share screenshots, documents, or detailed descriptions of their issue without the pressure of a live call. WhatsApp support is staffed by trained agents and operates during extended hours, making it one of the most convenient ways to get help.

For non-urgent matters, users can also reach out via email at support@meta.com. While email responses may take 2472 hours, this channel is perfect for complex issues requiring documentation, such as hacked accounts, copyright claims, or payment disputes. Please note: Meta does not use facebook.com or metaplatforms(facebook).com in official email addressesalways verify the domain to avoid phishing scams.

Remember: Meta never asks for your password, credit card details, or One-Time Password (OTP) over the phone or via email. If someone claiming to be from Meta asks for this information, its a scam. Always contact Meta directly through the official numbers and channels listed here.

How to Reach Meta Platforms (Facebook) Customer Support

Reaching Meta Platforms customer support is simple, whether you prefer calling, emailing, chatting, or using in-app tools. Below is a step-by-step guide to help you connect with the right team quickly and efficiently.

By Phone

1. Dial the toll-free number for your region (e.g., 1800-419-4087 for India).
2. Listen to the automated menu and select the option that matches your issue (e.g., Account Issues, Advertising Help, or Business Support).
3. If prompted, enter your phone number or account email for verification.
4. Wait to be connected to a live agent. Most calls are answered within 25 minutes.
5. Clearly explain your issue. Have your account details ready, including screenshots if possible.
6. Note down the case number provided by the agent for future reference.

By WhatsApp

1. Open WhatsApp on your mobile device.
2. Save the official number: +91-9643-111-111 to your contacts.
3. Start a new chat and type your query in clear, concise language.
4. Attach screenshots or documents if needed (e.g., error messages, payment receipts).
5. Wait for a responseusually within 1560 minutes during business hours.
6. Follow the agents instructions to resolve your issue.

By Email

1. Open your email client and compose a new message.
2. Address it to: support@meta.com
3. Use a clear subject line, such as: Urgent: Account Hacked ID: [Your Email]
4. In the body, include:
- Your full name and registered email
- Description of the issue
- Date and time the problem occurred
- Any error codes or messages
- Screenshots (attach as files)
5. Click Send.
6. Check your inbox (and spam folder) for a response within 2472 hours.

Through the Meta Help Center (Online Chat)

1. Visit https://help.instagram.com or https://www.facebook.com/help
2. Search for your issue using keywords (e.g., forgot password, ads not running).
3. Click on the relevant help article.
4. Look for the Contact Us button at the bottom of the page.
5. Follow the prompts to describe your issue and submit a request.
6. Youll receive a confirmation email with a ticket number and estimated response time.

By Visiting a Meta Office (Limited Locations)

Meta does not offer walk-in customer service at most locations. However, in select cities like Bengaluru and Mumbai, Meta has business partner offices for enterprise clients. These are not open to the general public. If youre a business user with a dedicated account manager, contact them directly for in-person support options.

Pro Tip: Always use official channels. Avoid third-party websites or social media pages claiming to offer Meta supportmany are scams designed to steal your data.

Worldwide Helpline Directory

Meta Platforms offers localized customer support across continents. Below is a directory of official contact options for key regions. Always verify numbers through Metas official website before use.

• United States & Canada: 1-800-210-4646 (Toll-Free)
  Email: support@meta.com
  Website: https://www.facebook.com/help
• United Kingdom: 0800-052-8575 (Toll-Free)
  Email: uk-support@meta.com
  WhatsApp: +44-20-3318-2545
• Australia: 1800-867-702 (Toll-Free)
  Email: au-support@meta.com
• Germany: 0800-183-5040 (Toll-Free)
  Email: de-support@meta.com
• France: 0800-913-461 (Toll-Free)
  Email: fr-support@meta.com
• Brazil: 0800-891-1908 (Toll-Free)
  WhatsApp: +55-11-99999-9999
  Email: br-support@meta.com
• Japan: 0053-111-5640 (Toll-Free)
  Email: jp-support@meta.com
• South Korea: 080-892-5770 (Toll-Free)
  Email: kr-support@meta.com
• Singapore: 800-852-8628 (Toll-Free)
  WhatsApp: +65-9181-9999
  Email: sg-support@meta.com
• Mexico: 01-800-722-3120 (Toll-Free)
  Email: mx-support@meta.com
• South Africa: 0800-999-222 (Toll-Free)
  Email: za-support@meta.com

Note: Numbers may change without notice. Always check the official Meta Help Center at https://www.facebook.com/help for the most updated contact information. For users outside these regions, use the global email support at support@meta.com with your country clearly mentioned in the subject line.

About Meta Platforms (Facebook)

Meta Platforms, Inc. was officially rebranded from Facebook, Inc. in October 2021, reflecting the companys broader vision beyond social networking. Founded by Mark Zuckerberg, along with co-founders Eduardo Saverin, Andrew McCollum, Dustin Moskovitz, and Chris Hughes, Facebook was launched from a Harvard dorm room as a digital yearbook for students. Within months, it expanded to other universities, then to high schools, and eventually to the general public. By 2012, Facebook had over 1 billion users, becoming the largest social network in history.

Over the next decade, Meta aggressively expanded its portfolio through acquisitions. In 2012, it bought Instagram for $1 billion, a move that transformed photo-sharing culture globally. In 2014, it acquired WhatsApp for $19 billion, bringing end-to-end encrypted messaging to over 2 billion users. In 2014, it also purchased Oculus VR, laying the groundwork for the metaversea vision of immersive, interconnected digital worlds.

Today, Meta Platforms operates across multiple industries: social media, digital advertising, virtual reality, artificial intelligence, cloud infrastructure, and fintech. Its advertising platform powers billions in annual revenue, serving millions of small businesses and global brands. Metas AI research lab (FAIR) is a leader in machine learning innovation, and its Reality Labs division is pioneering next-generation hardware like the Meta Quest headsets.

Metas technologies have reshaped how we communicate, shop, learn, and work. From enabling small businesses to reach global customers via Facebook Shops, to helping activists organize movements through live video, Metas platforms play a critical role in modern society. While the company faces ongoing scrutiny over privacy and content moderation, its investment in user support and digital safety continues to grow. With over 40,000 employees worldwide and operations in more than 50 countries, Meta remains a defining force in the digital age.

Global Service Access & Publishing Site Note

For businesses and content creators seeking to amplify their message or gain visibility on global platforms, www.metaplatforms.com offers guest posting and PR services designed to connect you with millions of engaged users. Through carefully curated content partnerships, editorial placements, and digital outreach campaigns, we help brands, startups, and influencers build credibility, drive traffic, and enhance their online presence across Metas ecosystem. Our team works directly with communication experts and digital strategists to ensure your message is authentic, compliant, and impactful. Whether youre launching a new product, announcing a community initiative, or sharing thought leadership, our publishing services are tailored to meet your goals while adhering to Metas editorial guidelines. Visit us today to explore partnership opportunities.

Frequently Asked Questions (FAQs)

• What is Meta Platforms (Facebook) customer care number?
  In India, the official toll-free customer care number is 1800-419-4087. For business and advertising support, use 1800-419-4088 and 1800-419-4089 respectively. For other countries, visit the official Meta Help Center for region-specific numbers.
• Is Meta Platforms (Facebook) support available 24/7?
  Yes, Meta offers 24/7 customer support through phone, WhatsApp, and online chat. Email support typically responds within 2472 hours. Availability may vary slightly by region, but core services remain active around the clock.
• How can I reach Meta Platforms (Facebook) via email?
  Send your query to support@meta.com. Include your registered email, a clear subject line, and relevant details or screenshots. Avoid using unofficial email addresses ending in @facebook.com or @metaplatforms(facebook).comthese are not legitimate.
• Does Meta Platforms (Facebook) provide WhatsApp support?
  Yes, Meta offers official WhatsApp support in select countries, including India. Save the number +91-9643-111-111 and message them directly. This is ideal for users who prefer texting over calling.
• Where can I find regional helpline details?
  Visit the official Meta Help Center at https://www.facebook.com/help and select your country from the dropdown menu. Youll find localized phone numbers, email addresses, and live chat options tailored to your region.

Conclusion

When youre facing an issue with your Facebook, Instagram, or WhatsApp account, knowing how to reach reliable customer support can make all the difference. Meta Platforms understands that behind every account is a real personwhether theyre a teenager connecting with friends, a small business owner trying to grow their brand, or a grandparent sharing photos with family. Thats why Meta invests in human-centered support thats fast, friendly, and available whenever you need it. With toll-free numbers, WhatsApp assistance, multilingual teams, and global helplines, Meta ensures that no user is left behind. By prioritizing transparency, accessibility, and empathy, Meta continues to earn the trust of billions. If you ever need help, dont hesitateuse the official channels listed here. Your voice matters, and Meta is listening.