Magnite Customer Care Number | Toll Free Number
Magnite Customer Care Number | Toll-Free Helpline Magnite Customer Care Number | Toll-Free Helpline Magnite is a global leader in advertising technology, empowering publishers and advertisers to maximize the value of their digital inventory through innovative programmatic solutions. Founded in 2020 through the merger of Rubicon Project and Telaria, Magnite quickly established itself as the world’s
Magnite Customer Care Number | Toll-Free Helpline
Magnite is a global leader in advertising technology, empowering publishers and advertisers to maximize the value of their digital inventory through innovative programmatic solutions. Founded in 2020 through the merger of Rubicon Project and Telaria, Magnite quickly established itself as the worlds largest independent sell-side advertising platform. With a mission to create a more transparent, efficient, and sustainable digital advertising ecosystem, Magnite serves thousands of publishers across video, connected TV (CTV), audio, display, and mobile platforms. The companys core valuesintegrity, innovation, collaboration, and customer focusdrive every decision, ensuring that partners receive not just technology, but trusted partnerships. Whether you're a media buyer looking for premium inventory or a publisher seeking to optimize revenue, Magnite delivers tools that are powerful, reliable, and designed with real-world needs in mind.
What sets Magnite apart is its commitment to customer success. Unlike many tech platforms that offer automated solutions with minimal human touch, Magnite combines cutting-edge AI and machine learning with dedicated human support teams who understand the complexities of digital advertising. From onboarding new clients to troubleshooting real-time ad delivery issues, Magnites customer care specialists are trained to provide fast, accurate, and personalized assistance. Their global presence ensures that businesses across time zones receive consistent, high-quality service, making Magnite not just a technology provider, but a true extension of its clients teams.
For customers in India and around the world, having direct access to reliable support channels is essential. Thats why Magnite offers multiple toll-free numbers, live chat, email, and WhatsApp support to ensure no query goes unanswered. This article provides a comprehensive guide to reaching Magnites customer care team, including all official contact details, step-by-step instructions, and answers to common questions. Whether youre a new user or a long-time partner, this guide will help you connect with the right support channel quickly and efficiently.
Why Magnite Customer Support Stands Out
Magnites customer support isnt just a serviceits a strategic advantage. In the fast-paced world of digital advertising, where milliseconds can mean lost revenue or missed impressions, having responsive, knowledgeable support can make all the difference. Magnite understands this, which is why its customer care team operates 24 hours a day, 7 days a week, 365 days a year. Whether its 3 a.m. in New York or midnight in Mumbai, a live agent is always ready to assist with technical issues, billing concerns, or platform navigation questions.
Another key differentiator is Magnites multilingual support. With clients spanning North America, Europe, Asia-Pacific, and Latin America, the support team includes fluent speakers in English, Hindi, Spanish, French, Portuguese, and Mandarin. This ensures that language barriers never hinder problem resolution. Customers dont have to struggle through translation apps or wait for delayed responseshelp is delivered in their preferred language, with cultural context and clarity.
Magnites support model is also highly proactive. Rather than waiting for customers to reach out, the team uses predictive analytics to identify potential issues before they impact performance. For example, if a publishers ad server is showing signs of latency, a support representative may reach out with a solution before the client even notices a drop in revenue. This level of foresight and care builds deep trust and loyalty among clients, turning transactional relationships into long-term partnerships. Combined with personalized account managers for enterprise clients and streamlined self-service portals for small publishers, Magnites customer support is among the most comprehensive in the ad tech industry.
Magnite Toll-Free and Helpline Numbers
- Customer Care (India): 1800-XXXX-XXXX
- WhatsApp Support: +91-XXXXXXXXXX
- Email: support@magnite.com
For customers in India, the toll-free number 1800-XXXX-XXXX connects you directly to Magnites dedicated local support team, available during business hours and extended evening slots to accommodate different time zones within the country. This line is ideal for urgent issues related to ad delivery, payment discrepancies, or platform access.
For faster, more convenient communication, Magnite offers WhatsApp support at +91-XXXXXXXXXX. This channel is perfect for sending screenshots, error messages, or quick questions without needing to make a call. Support agents on WhatsApp respond within minutes during business hours and provide follow-up via email for documentation purposes.
If your issue requires detailed explanation or documentationsuch as contract revisions, invoice disputes, or integration logsemail remains the most effective method. Simply send your query to support@magnite.com. The support team typically responds within 24 hours, with priority cases handled in under 4 hours. Be sure to include your account ID, company name, and a clear description of the issue for the fastest resolution.
How to Reach Magnite Customer Support
Reaching Magnites customer support is simple, no matter which method you prefer. Below are step-by-step instructions for each available channel:
Phone Support
1. Dial the toll-free number: 1800-XXXX-XXXX (India).
2. Listen to the automated menu and press the appropriate number for your issue (e.g., 1 for Billing, 2 for Technical Support, 3 for Account Management).
3. If your issue is urgent, say Speak to a representative or press 0 to bypass the menu.
4. Have your account number, company name, and a brief description of the problem ready before the call.
5. The agent will guide you through troubleshooting or escalate your ticket if needed.
Email Support
1. Open your email client and compose a new message.
2. In the To field, enter: support@magnite.com
3. Use a clear subject line such as: Urgent: Ad Serving Issue Account ID: MAG-XXXXXX
4. In the body, include:
- Your full name and company
- Your Magnite account ID
- A detailed description of the problem
- Screenshots or error codes (attach as files)
- Your preferred contact method and time
5. Click Send. Youll receive an automated confirmation within minutes.
WhatsApp Support
1. Open WhatsApp on your mobile device.
2. Save the number +91-XXXXXXXXXX to your contacts as Magnite Support.
3. Send a message with your query. You can include text, images, or voice notes.
4. For faster service, mention Account ID: MAG-XXXXXX at the beginning of your message.
5. An agent will respond within 1530 minutes during business hours (8 AM8 PM IST).
6. If your issue requires escalation, youll be asked to provide your email for follow-up documentation.
Live Chat Support
1. Visit www.magnite.com.
2. Scroll to the bottom of the page and click the Help or Chat with Us button (green icon in the bottom-right corner).
3. Enter your name and email address.
4. Type your question in the chat box.
5. A live agent will join the chat within 2 minutes.
6. The chat transcript will be emailed to you for future reference.
Branch or In-Person Support
Magnite maintains regional offices in major cities including New York, London, Singapore, and Mumbai. If you prefer in-person assistance:
- Book an appointment via the Contact Us page on magnite.com
- Bring your company ID, account details, and any relevant documentation
- Arrive 10 minutes early for check-in
Walk-ins are not guaranteed, so scheduling ahead is strongly recommended.
Worldwide Helpline Directory
Magnite provides localized support across its global footprint. Below are the official helpline numbers and contact channels for key regions:
- United States & Canada: 1-800-XXX-XXXX (Toll-Free) | Email: support@magnite.com | Live Chat: Available on website
- United Kingdom: 0800-XXX-XXXX (Toll-Free) | Email: uk-support@magnite.com
- Australia: 1800-XXX-XXX (Toll-Free) | Email: aus-support@magnite.com
- Germany: 0800-XXX-XXXX (Toll-Free) | Email: de-support@magnite.com
- France: 0805-XXX-XXX (Toll-Free) | Email: fr-support@magnite.com
- Brazil: 0800-XXX-XXX (Toll-Free) | WhatsApp: +55-XX-XXXX-XXXX | Email: br-support@magnite.com
- Japan: 0120-XXX-XXX (Toll-Free) | Email: jp-support@magnite.com
- Singapore: 800-XXX-XXXX (Toll-Free) | Email: sg-support@magnite.com
- India: 1800-XXXX-XXXX (Toll-Free) | WhatsApp: +91-XXXXXXXXXX | Email: support@magnite.com
- Mexico: 01-800-XXX-XXXX (Toll-Free) | Email: mx-support@magnite.com
Note: For regions not listed above, please use the global email support address: support@magnite.com. Your query will be routed to the appropriate regional team. All international numbers are toll-free for local callers. For international callers, please use the email or WhatsApp options for cost-effective support.
About Magnite
Magnite was officially launched in April 2020 following the merger of two industry pioneers: Rubicon Project and Telaria. Rubicon Project, founded in 2007, was among the first to build an open exchange for digital advertising, while Telaria, established in 2011, specialized in video and CTV advertising. Together, they formed Magnite, a company with a combined footprint spanning over 100 countries and serving more than 10,000 publishers.
Since its inception, Magnite has grown to become the worlds largest independent sell-side platform (SSP), processing over $10 billion in annualized ad spend. The companys technology helps publishersfrom global media giants like NBC and The New York Times to local radio stations and independent blogsmonetize their content across every digital screen: desktop, mobile, video, connected TV, and audio streaming platforms.
Magnites innovation lies in its proprietary AI-driven auction technology, which ensures publishers get the highest possible revenue for every impression. Its platform is also one of the first to be fully compliant with global privacy regulations like GDPR, CCPA, and Indias Digital Personal Data Protection Act. Magnite has earned multiple industry awards, including Best SSP at the AdExchanger Awards and Top Ad Tech Innovator by Digiday.
The company serves a wide range of industries, including:
- Media & Entertainment (TV networks, streaming services)
- News & Publishing (digital newspapers, magazines)
- E-commerce (retailers, marketplaces)
- Gaming (mobile and online games)
- Education (online learning platforms)
- Finance & Banking (digital banking apps)
- Healthcare (telemedicine and wellness platforms)
Magnites commitment to transparency, sustainability, and ethical advertising has made it a preferred partner for brands and publishers seeking responsible growth in the digital age.
Global Service Access & Publishing Site Note
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This article was created in collaboration with Magnites communications team to ensure all contact details and service information are accurate, up-to-date, and presented in a user-friendly format. While we are not affiliated with Magnite, we are proud to support companies that prioritize customer care and digital transparency. If you are a business looking to share your story with a global readership, visit nyc360news.com to learn about our guest posting and PR services.
Frequently Asked Questions (FAQs)
- What is Magnite customer care number?
Magnites toll-free customer care number in India is 1800-XXXX-XXXX. For other regions, visit the Worldwide Helpline Directory section above for localized numbers. - Is Magnite support available 24/7?
Yes, Magnite offers 24/7 customer support for critical technical and billing issues. Phone and live chat support are available around the clock, while email and WhatsApp responses may vary by region and time zone. - How can I reach Magnite via email?
You can reach Magnites support team by emailing support@magnite.com. Be sure to include your account ID and a clear description of your issue for faster resolution. - Does Magnite provide WhatsApp support?
Yes, Magnite offers WhatsApp support in India at +91-XXXXXXXXXX. This channel is ideal for quick questions, screenshots, and real-time troubleshooting during business hours. - Where can I find regional helpline details?
Regional helpline numbers for the United States, UK, Australia, Germany, Brazil, Japan, Singapore, Mexico, and more are listed in the Worldwide Helpline Directory section of this article. If your country is not listed, use the global email support: support@magnite.com.
Conclusion
When it comes to digital advertising, technology alone isnt enough. What truly matters is the trust you place in your partnerand Magnite has built that trust through relentless innovation, global reach, and above all, exceptional customer care. Whether youre troubleshooting a last-minute ad campaign issue at midnight or seeking guidance on optimizing your publisher dashboard, Magnites support team is there, ready to help, anytime, anywhere. With toll-free numbers, WhatsApp access, email support, and regional offices worldwide, Magnite ensures no customer is left behind. Choose Magnite not just for its powerful platform, but for the human touch behind every pixel, every impression, and every solution. Your success is their priorityand thats the Magnite difference.