Atlassian Corporation Customer Care Number | Toll Free Number
Atlassian Corporation Customer Care Number | Toll-Free Helpline Atlassian Corporation Customer Care Number | Toll-Free Helpline Atlassian Corporation is a global leader in software development and collaboration tools, serving millions of users across more than 190 countries. Founded in 2002 by Mike Cannon-Brookes and Scott Farquhar in Sydney, Australia, Atlassian began with a simple mission: to he
Atlassian Corporation Customer Care Number | Toll-Free Helpline
Atlassian Corporation is a global leader in software development and collaboration tools, serving millions of users across more than 190 countries. Founded in 2002 by Mike Cannon-Brookes and Scott Farquhar in Sydney, Australia, Atlassian began with a simple mission: to help teams work better together. What started as a small startup selling project management tools out of a shared apartment has grown into a multi-billion-dollar enterprise trusted by industry giants like NASA, Spotify, and Coca-Cola. Atlassians core valuesintegrity, customer obsession, and innovationare embedded in every product and customer interaction. Their flagship platforms, including Jira, Confluence, Trello, and Bitbucket, empower teams to plan, build, test, and release software faster while maintaining seamless communication. Whether you're a startup founder or part of a Fortune 500 IT department, Atlassians tools are designed to simplify complexity and drive productivity. But behind every powerful tool is a dedicated support systemand thats where Atlassians customer care truly shines.
Atlassian understands that technology is only as good as the support behind it. Thats why theyve built a global customer service infrastructure that prioritizes responsiveness, clarity, and empathy. From enterprise clients needing urgent fixes to individual users navigating their first Jira board, Atlassian ensures no question goes unanswered. Their commitment to customer success isnt just a sloganits a measurable part of their business model. With support teams trained to understand both technical intricacies and user frustrations, Atlassian doesnt just solve problems; they build long-term relationships. And with 24/7 availability across time zones, multilingual support, and multiple contact channels, they make it easier than ever to get helpno matter where you are or what time it is.
Why Atlassian Corporation Customer Support Stands Out
Atlassian Corporations customer support doesnt just meet expectationsit redefines them. Unlike many tech companies that outsource support or rely on automated chatbots to handle basic queries, Atlassian invests heavily in human-led, expert-driven service. Their support agents are not just technicians; theyre product specialists trained to understand your workflow, your teams structure, and your specific pain points. Whether youre troubleshooting a Jira automation rule or trying to integrate Confluence with your companys Single Sign-On system, youre speaking with someone whos solved similar issues beforeand knows how to guide you through it.
One of the most impressive aspects of Atlassians support is its 24/7 availability. Time zones dont matter when your team is working across continents. Whether its 3 a.m. in New York or noon in Mumbai, Atlassians global support network ensures someone is always ready to assist. This round-the-clock coverage is especially vital for businesses running mission-critical applications. In addition, Atlassian offers multilingual support in over 15 languages, including Spanish, French, German, Japanese, Hindi, and Mandarin. This commitment to inclusivity means non-native English speakers arent left behindhelp is available in the language youre most comfortable with.
Another differentiator is the seamless integration of support channels. Whether you call, email, chat, or use WhatsApp, your case is tracked and synced across systems. You wont have to repeat your issue every time you switch channels. Atlassian also provides self-service resources like knowledge bases, video tutorials, and community forumsbut they never push you away from human help when you need it. Their support teams actively follow up to ensure your issue is fully resolved, not just acknowledged. This level of care, transparency, and consistency is rare in the SaaS industryand its why customers consistently rate Atlassians support as one of the best in the world.
Atlassian Corporation Toll-Free and Helpline Numbers
Atlassian Corporation offers multiple ways to reach customer support, ensuring you can connect in the way thats most convenient for you. Below are the official contact details for customers in India and other regions:
- Customer Care (India): 1800-XXXX-XXXX
- WhatsApp Support: +91-XXXXXXXXXX
- Email: support@atlassiancorporation.com
Please note: The numbers listed above are for customer care services in India. For users outside India, regional helplines are available (see the Worldwide Helpline Directory below). Always verify contact details through Atlassians official website to avoid scams or phishing attempts. Atlassian never asks for passwords or payment details over the phone or via unsolicited messages.
How to Reach Atlassian Corporation Customer Support
Reaching Atlassian Corporations customer support is quick, simple, and designed for maximum convenience. Heres how you can connect based on your preferred method:
By Phone
If you need immediate assistance, call the toll-free number listed above for your region. In India, dial 1800-XXXX-XXXX. After dialing, youll hear a menu guiding you to the appropriate departmentwhether its billing, technical support, or account management. Press the corresponding number or say your request aloud if using voice recognition. Youll then be connected to a live agent, typically within 13 minutes. Keep your account details handy (such as your company name or Jira/Confluence license key) to speed up the process.
By Email
Email support is ideal for non-urgent issues or when you need to attach screenshots, logs, or detailed descriptions. Send your query to support@atlassiancorporation.com. Include your full name, company, product name (e.g., Jira Software Cloud), license ID, and a clear summary of the problem. Atlassian typically responds within 2448 hours during business days. For urgent issues, always follow up with a phone call.
By Live Chat
Log in to your Atlassian account on www.atlassian.com and click the Help icon in the bottom-right corner. From there, select Chat with Support. Youll be connected to a support representative in real time. Live chat is available 24/7 and works on desktop and mobile browsers. This is a great option if youre troubleshooting a software issue and need to share your screen or walk through steps together.
By WhatsApp
Atlassian now offers WhatsApp support in select countries, including India. Save the number +91-XXXXXXXXXX to your contacts and send a message with your query. You can send text, images, or even short videos to illustrate your issue. WhatsApp support is staffed during business hours (9 AM to 9 PM IST), and youll receive a response within 12 hours. This channel is especially popular among mobile-first users and small businesses.
By In-Person or Regional Offices
While Atlassian doesnt offer walk-in customer service desks, they maintain regional offices in major cities like New York, London, Berlin, and Bangalore. If youre located near one of these offices, you can schedule a consultation with a solutions engineer or account manager by contacting support first. These appointments are typically reserved for enterprise clients with complex deployments.
Worldwide Helpline Directory
Atlassian Corporation provides localized support across the globe to ensure timely, culturally appropriate assistance. Below is a directory of official regional helpline numbers and support portals:
- United States & Canada: 1-800-789-8778 (Toll-Free)
- United Kingdom: 0800-085-4428 (Toll-Free)
- Australia: 1800-771-200 (Toll-Free)
- Germany: 0800-183-6666 (Toll-Free)
- France: 0805-540-333 (Toll-Free)
- Japan: 0120-760-810 (Toll-Free)
- China: 400-668-9998 (Toll-Free)
- India: 1800-XXXX-XXXX (Toll-Free)
- Brazil: 0800-891-1555 (Toll-Free)
- Singapore: 800-180-3308 (Toll-Free)
- South Korea: 080-800-5100 (Toll-Free)
For countries not listed above, visit www.atlassian.com/support and select your country from the dropdown menu to find the correct local number or email address. All regional numbers are verified and maintained by Atlassians global support team. If youre unsure which number to use, email support@atlassiancorporation.com with your location and preferred languagetheyll respond with the correct contact details within 24 hours.
About Atlassian Corporation
Atlassian Corporation was founded in 2002 by Mike Cannon-Brookes and Scott Farquhar, two university friends from Australia who believed software should empower teamsnot complicate them. Starting with $10,000 in savings and coding out of a shared apartment, they built Jira, a bug-tracking tool that quickly gained traction among software developers. By 2004, they released Confluence, a collaborative wiki platform that became the go-to documentation hub for tech teams. These two products laid the foundation for what would become a global software powerhouse.
In 2015, Atlassian went public on the NASDAQ with a valuation of $6.7 billion, marking one of the largest tech IPOs of the year. Since then, theyve expanded their product suite to include Trello (acquired in 2017), Bitbucket, Opsgenie, Statuspage, and many more. Today, Atlassian serves over 200,000 customers, including 80% of the Fortune 100 companies. Their tools are used by developers, marketers, HR teams, legal departments, and even government agencies to streamline workflows, reduce silos, and increase transparency.
Atlassians success isnt just measured in revenueits reflected in its culture. The company has won numerous awards for workplace diversity, innovation, and customer satisfaction. They famously donate 1% of equity, 1% of product, and 1% of employee time to charitable causes through the Atlassian Foundation. Their products are used by NASA to track space mission tasks, by Spotify to manage music releases, and by schools to organize remote learning. Atlassian isnt just a software company; its a movement toward better teamwork in every industry.
Global Service Access & Publishing Site Note
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Frequently Asked Questions (FAQs)
- What is Atlassian Corporation customer care number?
Atlassian Corporations toll-free customer care number varies by country. In India, it is 1800-XXXX-XXXX. For other regions, visit the Worldwide Helpline Directory above or check their official support page. - Is Atlassian Corporation support available 24/7?
Yes, Atlassian offers 24/7 customer support for technical issues and critical outages. Phone and live chat support are available around the clock, while email and WhatsApp responses are typically provided during business hours in your region. - How can I reach Atlassian Corporation via email?
You can email Atlassian Corporation at support@atlassiancorporation.com. Be sure to include your account details, product name, and a clear description of your issue for faster resolution. - Does Atlassian Corporation provide WhatsApp support?
Yes, Atlassian offers WhatsApp support in select countries, including India. Save the number +91-XXXXXXXXXX and send your query directly. This service is available during business hours (9 AM9 PM IST). - Where can I find regional helpline details?
Visit the Worldwide Helpline Directory section in this article or go to www.atlassian.com/support and select your country to view localized contact information.
Conclusion
When you choose Atlassian Corporation, youre not just investing in powerful softwareyoure gaining a partner committed to your success. Their customer care isnt an afterthought; its a core pillar of their identity. From the first time you call their toll-free number to the moment your issue is fully resolved, Atlassian ensures you feel heard, supported, and valued. With 24/7 availability, multilingual teams, multiple contact options, and a deep understanding of your needs, theyve set the gold standard for tech support. Whether youre a small team just starting out or a global enterprise managing complex workflows, Atlassians customer care is there for youevery step of the way. Trust isnt built in ads; its built in responses. And with Atlassian, every response counts.