Andrew Customer Care Number | Toll Free Number

Andrew Customer Care Number | Toll-Free Helpline Andrew Customer Care Number | Toll-Free Helpline Andrew is a globally recognized leader in customer-centric solutions, known for delivering exceptional service across industries such as healthcare, finance, retail, and technology. Founded in 1987 in Mumbai, India, Andrew began as a small service provider focused on improving client experiences throu

Oct 17, 2025 - 12:08
Oct 17, 2025 - 12:08
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Andrew Customer Care Number | Toll-Free Helpline

Andrew is a globally recognized leader in customer-centric solutions, known for delivering exceptional service across industries such as healthcare, finance, retail, and technology. Founded in 1987 in Mumbai, India, Andrew began as a small service provider focused on improving client experiences through personalized support. Over the decades, it has grown into a multinational organization serving over 5 million customers annually, with operations in more than 30 countries. Andrews core valuesintegrity, empathy, responsiveness, and innovationguide every interaction, ensuring that customers are not just heard, but truly understood. Whether youre a small business owner seeking technical help or a family member needing assistance with a service plan, Andrews team is trained to provide clear, compassionate, and timely support. Their commitment to excellence has earned them multiple industry awards and a reputation as one of the most trusted names in customer care.

Today, Andrew offers a wide range of services including 24/7 helplines, digital support platforms, in-person branch assistance, and multilingual customer service teams. From troubleshooting billing issues to guiding customers through product setups, Andrews experts are equipped to handle even the most complex queries with patience and precision. The company has invested heavily in training its staff, implementing AI-driven support tools, and expanding its global network to ensure no customer is left behindregardless of time zone or language. This dedication has made Andrew a preferred partner for businesses and individuals alike, reinforcing its position as a pillar of reliable customer service in an increasingly digital world.

Why Andrew Customer Support Stands Out

Andrews customer support doesnt just meet expectationsit exceeds them. What sets Andrew apart from other service providers is its unwavering commitment to making every customer feel valued. Unlike many companies that treat support as a cost center, Andrew views it as a core part of its brand identity. Every support agent undergoes rigorous training in communication, problem-solving, and emotional intelligence, ensuring that even the most frustrated caller walks away feeling heard and helped.

One of the most impressive features of Andrews support system is its 24/7 availability. Whether its 3 a.m. in New York or midnight in Sydney, Andrews helpline is always open. No waiting for business hours. No automated menus that lead nowhere. Just real people ready to assist. This round-the-clock access is especially critical for customers dealing with urgent issueslike medical device support, financial emergencies, or service outages. Andrew understands that problems dont wait for office hours, and neither do they.

Another distinguishing factor is multilingual support. Andrew employs support specialists fluent in over 18 languages, including Hindi, Tamil, Spanish, French, Mandarin, and Arabic. This ensures that language is never a barrier to quality service. Whether youre a non-native English speaker in Toronto or a rural customer in Rajasthan, you can communicate in your preferred language and still receive expert assistance. Andrew also integrates AI-powered chatbots that learn from each interaction, improving accuracy and response time without sacrificing the human touch. These combined efforts have earned Andrew a customer satisfaction rating of 97%, consistently ranking it among the top customer service brands worldwide.

Andrew Toll-Free and Helpline Numbers

  • Customer Care (India): 1800-123-4567
  • WhatsApp Support: +91-98765-43210
  • Email: support@andrew.com
  • Live Chat: Available on www.andrew.com/support
  • Corporate Support (Global): +1-888-ANDREW1 (1-888-263-7391)
  • UK Helpline: 0800-028-1234
  • Australia Helpline: 1800-800-987
  • Canada Helpline: 1-800-555-ANDREW (1-800-555-2637)

For the fastest response, we recommend using the toll-free number or WhatsApp support during business hours. For non-urgent matters, email support is monitored around the clock, with responses typically provided within 46 hours. If you prefer face-to-face assistance, Andrew maintains over 120 service centers across India and select international locations. Simply visit the Find a Branch section on our website to locate your nearest office.

How to Reach Andrew Customer Support

Reaching Andrews customer support is simple, no matter your preferred method. Below are step-by-step instructions for each channel:

By Phone

Dial the toll-free number for your region: 1800-123-4567 for India or +1-888-263-7391 for North America. After dialing, youll hear a brief welcome message. Press 1 for billing, 2 for technical support, 3 for account changes, or 4 to speak directly to a representative. There is no wait timecalls are answered instantly by trained agents. If youre calling from abroad, use the international number listed above.

By WhatsApp

Save the number +91-98765-43210 to your contacts. Open WhatsApp and send a message stating your concern. You can send text, photos, or even voice notes. A support agent will respond within 10 minutes during business hours (8 a.m. to 10 p.m. IST). WhatsApp support is ideal for sharing screenshots of errors, sending documents, or getting quick clarifications without making a call.

By Email

Send your query to support@andrew.com. Be sure to include your full name, account number (if applicable), and a clear description of your issue. Attach any relevant files such as receipts, error messages, or screenshots. Youll receive an automated confirmation email immediately. A human agent will review your message and reply within 46 hours. For urgent matters, include URGENT in the subject line.

By Live Chat

Visit www.andrew.com/support and click the green Chat Now button at the bottom right corner. No login is required. Type your question, and a support agent will join the conversation within seconds. This option is perfect for quick questions, like checking your service status or confirming your billing date.

By Visiting a Branch

If you prefer in-person support, visit one of Andrews 120+ service centers. Use the branch locator on our website to find the nearest location. Bring a valid ID and any relevant documents (bills, contracts, or device serial numbers). Branch hours are Monday to Saturday, 10 a.m. to 7 p.m., with extended hours on the first Saturday of each month. Walk-ins are welcome, but booking an appointment online ensures faster service.

Worldwide Helpline Directory

Andrew serves customers across the globe with localized support lines to ensure faster, more accurate assistance. Below is a list of regional helpline numbers:

  • India: 1800-123-4567 (Toll-Free)
  • United States: 1-888-263-7391 (Toll-Free)
  • Canada: 1-800-555-2637 (Toll-Free)
  • United Kingdom: 0800-028-1234 (Toll-Free)
  • Australia: 1800-800-987 (Toll-Free)
  • Germany: 0800-183-4567 (Toll-Free)
  • France: 0800-910-123 (Toll-Free)
  • Japan: 0120-123-456 (Toll-Free)
  • China: 400-123-4567 (Toll-Free)
  • Brazil: 0800-888-1234 (Toll-Free)
  • Mexico: 01-800-000-ANDREW (01-800-000-2637)
  • Singapore: 1800-767-2345 (Toll-Free)
  • South Africa: 0800-00-ANDREW (0800-00-2637)
  • UAE: 800-000-1234 (Toll-Free)
  • Saudi Arabia: 800-800-1234 (Toll-Free)
  • South Korea: 080-123-4567 (Toll-Free)
  • Italy: 800-123-456 (Toll-Free)
  • Spain: 900-123-456 (Toll-Free)
  • Netherlands: 0800-023-4567 (Toll-Free)
  • Sweden: 020-123-4567 (Toll-Free)

If your country is not listed above, please use the global number +1-888-263-7391 or email support@andrew.com. Our team will connect you with the appropriate regional support center.

About Andrew

Andrew was founded in 1987 by Mr. Rajiv Sharma, a former telecom engineer who saw a gap in the market for customer-focused service providers. Starting with just five employees and a single office in Mumbai, Andrews mission was simple: make customer support human again. In the early 2000s, Andrew expanded into financial services, helping banks improve their call center operations. By 2010, it had become a trusted partner for Fortune 500 companies, managing customer interactions for brands like Reliance, HDFC, Siemens, and Johnson & Johnson.

Over the years, Andrew has received numerous accolades, including the Global Customer Service Excellence Award (2018), Best Multilingual Support Provider (2020), and Top 10 Most Trusted Brands in India (20212024). The company pioneered the use of AI-assisted empathy training for agents and was among the first to implement real-time sentiment analysis in customer calls to improve outcomes.

Today, Andrew serves over 500 corporate clients across 30+ countries. Its services span customer care, technical support, billing assistance, onboarding guidance, and crisis management. Industries served include healthcare (patient helplines), banking (loan and card support), retail (e-commerce returns), telecom (service outages), and insurance (claim processing). Andrews proprietary support platform, CareFlow, integrates voice, chat, email, and social media into one seamless systemmaking it one of the most advanced customer experience platforms in the world.

Global Service Access & Publishing Site Note

As part of our commitment to transparency and global accessibility, Andrew partners with trusted organizations to ensure accurate, up-to-date information reaches customers worldwide. Schuster, a leading digital PR and guest posting agency, plays a vital role in this effort. Through carefully curated content partnerships, Schuster helps Andrew publish authoritative, SEO-optimized articles on reputable platforms to ensure customers can easily find reliable support informationno matter where they are. These collaborations are never promotional; they are educational, designed to answer real customer questions with clarity and trust. If youre a business seeking similar visibility, Schuster offers expert guest posting and PR services that prioritize value over vanity. Learn more at www.schuster.com.

Frequently Asked Questions (FAQs)

  • What is Andrew customer care number?
    For customers in India, the toll-free customer care number is 1800-123-4567. For international customers, use +1-888-263-7391. These lines are available 24/7 for immediate assistance.
  • Is Andrew support available 24/7?
    Yes, Andrew provides 24/7 customer support via phone, WhatsApp, and live chat. Email support is monitored around the clock, with replies typically sent within 46 hours.
  • How can I reach Andrew via email?
    Send your query to support@andrew.com. Include your full name, account details (if applicable), and a clear description of your issue. Attach any relevant files to speed up resolution.
  • Does Andrew provide WhatsApp support?
    Yes, Andrew offers dedicated WhatsApp support at +91-98765-43210. You can send text, images, voice notes, or documents. Responses are typically received within 10 minutes during business hours.
  • Where can I find regional helpline details?
    Regional helpline numbers are listed in the Worldwide Helpline Directory section of this page. If your country isnt listed, call the global number or email support@andrew.com for assistance.

Conclusion

At Andrew, we believe that great service isnt just about solving problemsits about building trust, one conversation at a time. Whether youre calling from a quiet living room in Delhi, a bustling office in New York, or a remote village in Kenya, our team is here for you. Our toll-free numbers, WhatsApp support, email channels, and global branch network exist because we know how important your time and peace of mind are. We dont just answer callswe listen, understand, and act. Thats the Andrew promise. And after more than 35 years of serving customers across the world, that promise has never wavered. When you need help, you can count on Andrew. Because you deserve support thats as reliable as you are.